But, there are also people who skyrocket through the industry as if they were cruising through outer space. Sure, some people choose to stay in entry-level roles (that’s what they claim, but secretly daydream about moving up) for most or all of their careers nothing wrong with that. I recently met a guy who was in the helpdesk for 20 years (true story!) Think about that for a second…Stupid question after stupid question on repeat for 7,300 days straight… He is now looking to acquire new skills, get FSNA certified, and move to a higher-up position (I guess it’s never too late).
However, some people stay stuck in entry-level roles for what seems like a lifetime and others go on to become systems engineers at top tech companies in just a few years. What kind of person are you?īasically, everyone in IT goes through the helpdesk or a similar entry-level position. So if you’re already there, just make sure your name is “in” so it can be considered for upcoming openings. Companies always want to hire people they already trust. This is something anyone can easily do if they know what to focus on.Īll these roles have a lot of churn so there should be plenty of opportunities to move up in your company –no need to get your resume out there yet. Within two years you should expect to go from helpdesk to desktop support and from desktop support to junior administration.
#25 with a worthless degree and stuck in a dead end job how to#
However, when you break into an entry-level role (whether it’s the helpdesk or something along the same lines), you need to figure out how to move up ASAP. And yes, it’s true that you don’t necessarily need a plan to move up –you can get lucky. To be fair, it’s almost impossible to know what to do to move up if you don’t have experience unless you have a great mentor. They start their careers without a plan to move up. So, unless God himself gifted them with unlimited talent and brainpower, they’re likely to be self-disciplined and motivated. You see, it is safe to say that if someone made it all the way from zero to an entry-level IT job, he or she probably has a Net+, CCNA or even a college degree. Too many people get stuck in their entry-level positions, and usually, it’s due to the same mistake. I mean, would you? Don’t take it from me, take it from this guy. They don’t want to hire lazy people who expect everything to be handed to them. So if you stay at the helpdesk for too long and then want to move up, chances are hiring managers will question your motivation. Everybody knows this (if you didn’t you do now). So much of the IT profession is about self-discipline and self-motivation. Nonetheless, if you’re entering the fourth year of your career and you’re still in a helpdesk environment, you’re officially stuck! You need to move up SOONER rather than later Three years is pushing it, but still alright. If you’re serious about moving up in your career, keep this rule of thumb in mind (it applies to entry-level positions): Being in the helpdesk for a year or two is completely normal. However, many people get stuck in entry-level positions for years! They spend their time helping with little things instead of working on stuff that can directly translate into big-time promotions. They should only be a way for you to break in and start moving up. Now, there might be some exceptions here and there, but if you really want to make it far in the industry, you should treat entry-level positions as a means to an end. All you do is spend your time helping with minor issues without getting enough exposure to what really matters. The truth is, most entry-level positions are pretty much the same in this sense. Sure, it’s great if you’re just starting out and need to get some experience but, expecting to have a lucrative and fulfilling career in it is delusional. Being stuck in the helpdesk can really suck! All you do is reset passwords, answer basic (stupid? ) questions, and turn things on and off.
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